Shipping Policy

At Digi E Print Shop, we are committed to delivering your orders quickly, safely, and affordably. This Shipping Policy explains how we process, ship, and deliver products purchased from our website. By placing an order with us, you agree to the terms outlined below.

1. Order Processing

  • Orders are usually processed within 24–48 hours of confirmation, excluding weekends and public holidays.
  • During peak seasons, promotional campaigns, or unforeseen circumstances, processing may take slightly longer.
  • Once your order has been dispatched, you will receive an email or SMS with tracking details.

2. Shipping Methods

We partner with reliable courier services to ensure safe and timely delivery. The available shipping methods include:
  • Standard Shipping: Typically delivers within 4–7 business days, depending on your location.
  • Express Shipping: Available for select pin codes, ensuring delivery within 1–3 business days.
  • Free Shipping Offers: From time to time, we may offer free shipping on select products or order values. Eligibility will be displayed at checkout.

3. Shipping Charges

  • Shipping fees are calculated based on the product weight, size, and delivery location.
  • Final shipping charges will be displayed at checkout before payment.
  • In promotional periods or special offers, we may provide reduced or free shipping.

4. Delivery Timelines

  • Delivery times vary depending on your city and courier partner availability.
  • Urban areas usually experience faster delivery compared to remote or rural locations.
  • Unexpected delays caused by natural disasters, courier strikes, or government restrictions may extend delivery times. In such cases, we will keep you updated.

5. International Shipping

Currently, we [do/do not] offer international shipping. If offered in the future, additional charges, customs duties, or import taxes may apply. Customers will be responsible for these charges.

6. Tracking Your Order

  • Once shipped, you will receive a tracking ID via email/SMS.
  • Orders can be tracked through our website or the courier partner’s tracking portal.
  • If you experience difficulty tracking your package, our customer support team will assist you.

7. Delivery Attempts

  • Our courier partners will attempt delivery at your provided address.
  • If unsuccessful, they may contact you to reschedule delivery.
  • After multiple failed attempts, the package may be returned to us. In such cases, re-shipping charges may apply.

8. Damaged or Lost Packages

  • We take utmost care to ensure your order reaches you in perfect condition.
  • If a package arrives damaged, please notify us within 48 hours with photographs of the product and packaging.
  • If your package is lost in transit, we will initiate an investigation with the courier partner and provide a replacement or refund as applicable.

9. Address Accuracy

Customers are responsible for providing accurate and complete shipping information. Digi E Print will not be held liable for delays or lost packages due to incorrect addresses, missing landmarks, or incomplete contact details.

10. Contact Us

For questions about shipping or to check the status of your order, please contact:

  • Email: info@info@digieprintshop.shop
  • Phone: 1800 215 684

At Digi E Print Shop, we aim to make your shopping experience smooth and worry-free. From fast processing to safe packaging and reliable delivery, our shipping process is designed to give you peace of mind with every order.